If you order before 14:00, your order will be dispatched the same day, for next day delivery. Weekend or orders after 14:00 will be dispatched the next working day using next day delivery.

We only offer next day delivery on UK orders, if you require shipping abroad, please contact sales@glasswareuk.co.uk

We pack our glass to the highest standard to minimise damage whilst in transit, however, should your glass arrive broken, please take a photo and email us at sales@glasswareuk.co.uk. We can then arrange for a new item to be dispatched immediately, free of charge.

Most of our parcels are delivered using DPD next day delivery, a tracking number will be assigned to your parcel and sent to you on dispatch.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging

Yes, please send an email over to sales@glasswareuk.co.uk to discuss your options.